FAQs

Why Do I Need Pinxxx?

Pinxxx was created to help us all feel more confident, sexy, fierce, up close & personal, lights on film star ready! We all struggle with imperfections; discoloration, scarring, ingrown hairs, pubic acne, loss of elasticity. Pinxxx Intimate Skincare was created to make us all feel more beautiful, everywhere!

Which Pinxxx Products are right for me?

The trial sizes are a great place to start if you are unsure what to choose. Keep in mind there are only a few applications in the trial sizes so you most likely will not see any major improvements in such a short time period but you can get a feel for our products without a huge investment.

Are your products safe?

We believe in a holistic approach to skincare. Our products will never contain parabens or other harmful toxins, they are completely free of artificial colors, artificial fragrances, synthetic chemical preservatives, and are cruelty free.

Our manufacturers are FDA compliant and members in good standing with the Personal Care Product Council (PCPC), Independent Cosmetic Manufacturers and Distributors Association (ICMAD) and Society of Cosmetic Chemists (SCC).

They are registered as OTC drug product manufacturing facilities by the FDA and respective state Departments of Health and Human Services. Certified Organic Processors under USDA NOP (National Organic Program) standards and regulations, which allows them to manufacture products that can display the USDA seal.  All our contract manufacturer’s operations are current Good Manufacturing Practices complaint (cGMP).

Our manufactured products adhere to a high standard of quality.  All R&D batches are monitored in a controlled temperature incubator to observe consistency of the product over time.  Accordingly, all production batches are reviewed in comparison to the original R&D batch to ensure that consistency, and quality are maintained.  A rigorous microbiological examination precedes each shipment of the product. Each finished product is tested for bacteria, yeast, and molds.  No products are released without approval from the respecitive quality control teams.

Are your Products tested on animals?

No! We love animals & our products are cruelty free!

Do your products have a scent?

We didn't add any specific fragrances to the Pinxxx products though a lot of people describe it as "spa-like".

I have allergies, Can I see a list of ingredients?

Each product page contains a full list of ingredients for that product. Go to our "Shop Our Products" page, click on the product you have a question about, and scroll down to see the list of ingredients as well as the recommended use, benefits, and claims. If you have any questions about our ingredients, feel free to reach out to us at Admin@MyPinxxx.Com

Is Pinxxx safe to use while pregnant or nursing?

Pinxxx products have not been tested for use during pregnancy and/or breastfeeding. As with any new beauty regimen, we recommend you consult with your doctor before use.

I'm getting laser treatment, Can I use Pinxxx?

Since laser treatments are done in a medical setting under a Physicians care, we recommend you complete your sessions and follow any directions given to you by your Physician before starting anything new in the area you were treated. As with any new beauty regimen, we recommend you consult with your doctor before use.

I use a prescription such as Retin-A, Renova, Accutane c but not limited to, Can I use Pinxxx?

As with any new beauty regimen, we recommend you consult with your doctor before use. Prescriptions such as those mentioned but not limited to can cause increased skin sensitivity. Follow the directions for the medications and those given to you by your doctor prior to using our products.

Can I use these products on my face and body?

Yes! These products are gentle enough for intimate use but can be used on your face and body. If applying to areas exposed to sun we recommend using an SPF to avoid sunburn & hyperpigmenation.

How long will it take for me to see results using your products?

Everyone lightens at different speeds according to how dark and deep their pigmentation is. We have seen amazing results after using all products combined after the first use! As with anything, even prescription lighteners, consistency is key! Most of our products contain natural skin lighteners/brighteners & melanin suppressors so as you continue to use them the areas of concern will continue to see improvement! Our products are designed to cosmetically beautify & brighten. They are not intended to cure or treat a medical ailment. Always seek advice from your Physician regarding any new or changes to skin color or texture and before starting any new skincare routine.

Can I use Pinxxx with other brand lighteners or exfoliators?

For best results Pinxxx should be used as an all inclusive skin care routine. You should not use Pinxxx with other brand lighteners/brighteners and or exfoliators.

Why should I choose Pinxxx over other lines?

Pinxxx products offer the latest cutting edge skin care technology and purest medical grade ingredients that are clinically proven for the results driven individual.  We offer only the highest quality formulations with ingredients that deliver results.

Shipping

How will the product be shipped?

We ship Pinxx in a discrete brown postal box from Ardat & Lily LLC.

Do you sell Pinxxx in stores or salons?

Yes! We sell Pinxxx  products in select retailers, which you can find here. If you'd like to be a retailer, please reach out to Admin@MyPinxxx.Com to receive more information on our wholesale partnerships.

Do you sell Pinxxx on Ebay or Amazon?

We have no authorized sellers on Amazon or Ebay, so if you do find a different Pinxxx product there unfortunately we can't verify its origins and quality. As a result, we can't provide help, returns, or refunds for products purchased from an unauthorized Amazon or Ebay seller.

How fast will my order get to me?

Standard shipping is 5-7 business days.

Do you offer free samples?

At this time, we are not offering samples but we do offer trial sizes for a minimal cost. If you have questions about a particular product or are wondering which product is best for you, we are more than happy to help! You can reach us directly at Admin@MyPInxxx.Com. You can also try our products at a Pinxxx retailer near you. Another thing to keep in mind: if you purchase a full size product from our website and are not completely satisfied, you are welcome to return it to us for a refund within 14 days.

What if I want to change or cancel my order?

We can help! Unfortunately we cannot make changes to the products ordered, but we are able to cancel your order or change your shipping address. Send us an email at Admin@MyPinxxx.Com if you need to make any cancellations or address changes.

Do you ship Internationally?

Yes!

Can I expedite my order?

Yes! You will be able to choose your shipping method at checkout.

Can I return the product?

Yes we accept all returns no questions asked within 14 days of purchase. Just a heads up, we do not cover any shipping cost for any Pinxxx returns. Email Admin@MyPinxxx.com with your name, order number, and items you would like to return to start the process. Unfortunately we can only accept products purchased from our website.

What do I do if my items arrive damaged?

Oh no! If you purchased directly from our website, email us at Admin@MyPinxxx.com with your order number and a photo of the damage. If you purchased from one of our retailers, please contact them directly for assistance.

Still have questions? Want to say hi? Email us at Admin@MyPinxxx.Com